Terms of Service — Velmiran Premium Auto Care

Last updated: 2025-08-11

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the services provided by Velmiran Premium Auto Care ("we", "us", "our"). By using our site, booking services, or otherwise engaging with our online platform or physical location, you agree to these Terms. If you do not agree, do not use the services.

Services

We provide vehicle cleaning, detailing, maintenance-related care, pick-up/drop-off coordination, and related services as described on our online platform. Service availability, scope, and pricing may vary and are subject to change. Appointments may be required for certain services. We reserve the right to refuse service where permitted by law.

Appointments, Cancellations & No-Shows

Appointments may be scheduled through our online platform, by phone, or in person. Cancellation policies and fees are described at the time of booking. Repeated no-shows or late cancellations may result in restrictions on future booking privileges. We will make reasonable efforts to honor scheduled appointments but are not responsible for delays caused by unforeseen circumstances or force majeure.

Payments & Refunds

Payments are due as specified at the time of booking or service completion. We use third-party payment processors to handle transactions securely; we do not store full payment card data on our systems. Refunds, if applicable, will be issued according to our refund policy and any applicable laws. Questions about payments may be directed to info@velmiran.info.

User Responsibilities

You agree to: provide accurate information when booking services; secure or remove personal items from vehicles prior to service; disclose relevant vehicle issues; and comply with applicable laws. You are responsible for any damage or costs resulting from false or incomplete information provided to us.

Prohibited Conduct

  • Using our services for unlawful purposes.
  • Interfering with the operation or security of the online platform or our facilities.
  • Providing fraudulent or misleading information.

Intellectual Property

All content, logos, and materials provided on our online platform are owned or licensed by Velmiran Premium Auto Care and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent, except as permitted by law.

Disclaimer & Limitation of Liability

Our services are provided "as is" and "as available" without warranties to the fullest extent permitted by law. While we strive for high-quality service, we do not guarantee that services will meet every expectation. To the maximum extent permitted by law, Velmiran Premium Auto Care and its affiliates are not liable for indirect, incidental, special, or consequential damages, or for loss of profits, data, or business opportunities arising from the use of our services.

Some jurisdictions do not allow limitations of liability for certain types of damages; where such limitations are prohibited, our liability will be limited to the fullest extent permitted by law.

Third-Party Links & Services

Our online platform may contain links to third-party websites, services, or partners (including payment processors and analytics providers). We do not control those third parties and are not responsible for their practices or content. Your interactions with third parties are governed by their terms and privacy policies.

Governing Law & Dispute Resolution

These Terms are intended as a general agreement and do not constitute legal advice. Any disputes arising under or related to these Terms will be addressed in accordance with applicable laws. If you have questions about how these Terms apply to you, please contact us at the address below.

Changes to Terms

We may update these Terms from time to time. When we make material changes, we will provide notice through the online platform or by other means. Continued use of our services after changes constitute acceptance of the updated Terms.

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.

Contact Information

For questions about these Terms or to contact us regarding services, please use the following contact details:

Velmiran Premium Auto Care
Apt 29, Zuhair Bin Othman Street
Al Jadeedah District, Doha, Doha 31029, Qatar
Email: info@velmiran.info